Privacy Policy

Last Updated on: January 25, 2022

The Bridge of Hope, Inc. (also referred to as The Bridge) is committed to protecting the privacy of visitors to our website, subscribers to our newsletters, and those providing contact information. In addition, The Bridge of Hope, Inc. (also referred to as The Bridge) is opposed to unauthorized commercial e-mail delivery, otherwise known as spam. Please read the following Privacy and Spam Policy to understand how your personal information is treated. From time to time, The Bridge of Hope, Inc. (also referred to as The Bridge) may offer new information or services that may affect this policy. If you have any questions or concerns regarding this Privacy and Spam Policy, please send an e-mail to privacy@wearethebridge.org. Spam abuses can be notified at webmaster@wearethebridge.org.

WHAT INFORMATION DO WE COLLECT & HOW IS IT USED?

Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or e-mail address. For example, you may voluntarily submit personal information to The Bridge of Hope, Inc. (also referred to as The Bridge) by leaving a comment, subscribing to a newsletter, or submitting a contact form. In addition, upon making donations or certain purchases described herein, we may ask you to create a user profile, which would allow you to create a username and password. We will store the username, but your password will not be visible in our records.

Information We Collect from Others: We may receive information about you from other sources. For example, if you use third-party software through the site, they may transfer information to us for fulfillment.

Automatically-Collected Information: We automatically collect certain information about you and the device with which you access The Bridge of Hope, Inc. (also referred to as The Bridge). For example, when you use The Bridge of Hope, Inc. (also referred to as The Bridge), we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the website. We may also collect information about actions you take when using The Bridge of Hope, Inc. (also referred to as The Bridge), such as links clicked.

Cookies: We may log information using cookies, which are small data files stored on your browser by The Bridge of Hope, Inc. (also referred to as The Bridge). We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the website.

The following list includes examples of specific ways we collect personal information from our website visitors and the type of information collected:

Electronic Newsletter: To register online for our electronic newsletters, we request the following required information: (i) name, and (ii) e-mail address. The provision of an e-mail address is mandatory in order to receive our newsletter.

Contact Forms: To contact The Bridge of Hope, Inc. (also referred to as The Bridge) for the purposes of evaluating or engaging our services or to answer your questions, we utilize numerous forms throughout our site. Required information varies depending on the form and at most includes (i) name, and (ii) e-mail address. The provision of this information is mandatory in order to receive a response from The Bridge of Hope, Inc. (also referred to as The Bridge). The provision of the remaining information requested on the registration form is optional.

Online Donations and Purchases: When you donate or purchase a product from The Bridge of Hope, Inc. (also referred to as The Bridge), we utilize a third-party online donation and shopping system, which is described more fully below. To process your donation or payment, certain standard required information includes address and credit card information. Transactions are secured via SSL encryption and credit card details will never be e-mailed. Credit information is never stored on our website.

HOW YOUR PERSONAL INFORMATION MAY BE USED

The Bridge of Hope, Inc. (also referred to as The Bridge) may use your personal information in the following ways:

• To operate and maintain the website;
• To create your account, identify you as a user of the website, and customize the website to your account;
• To send you promotional information, such as newsletters. Each e-mail newsletter will provide information on how to opt-out of future mailings by unsubscribing;
• To send you administrative communications, such as administrative e-mails, confirmation e-mails, technical notices, updates on policies, or security alerts;
• To respond to your comments or inquiries;
• To provide you with user support;
• To track and measure website performance;
• To process payment for donations and purchases you make through The Bridge of Hope, Inc. (also referred to as The Bridge);
• To protect, investigate, and deter against unauthorized or illegal activity;
• To review the effectiveness of our marketing programs and analyze other general demographic trends;
• To notify you of new information or services that may be of interest to you; or,
• To send promotional materials.

DOES THE BRIDGE OF HOPE INC (ALSO REFERRED TO AS THE BRIDGE) SHARE MY INFORMATION?

The Bridge of Hope, Inc. (also referred to as The Bridge) will not share, rent, or sell your personally identifiable information with third parties. We may, however, share your information with third parties when we are authorized to share such information.

Additionally, The Bridge of Hope, Inc. (also referred to as The Bridge) may use third-party service providers to service various aspects of the website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policy. The Bridge of Hope, Inc. (also referred to as The Bridge) currently uses the following third-party service providers:

Tracking: The Bridge of Hope, Inc. (also referred to as The Bridge) uses various marketing tools that help us create a better user experience for people visiting our site. These tools allow us to look at aggregated data such as scrolling patterns, clicks and allow us to run tests to determine which pages result in the best actions. However, your personally identifiable information is not used by any of these tools. We use the following third-party service providers for tracking:

Google Analytics: Privacy Policy

Remarketing: The Bridge of Hope, Inc. (also referred to as The Bridge) uses remarketing tracking cookies and conversion pixels from vendors such as Google and Facebook to present special offers to you for our products or services over the Google Content Network and via social networks. This means you may see an ad for one of our products or services as a result of visiting our website. In addition, The Bridge of Hope, Inc. (also referred to as The Bridge) uses custom audiences based on e-mails of subscribers and customers. This allows us to present special offers for our products and services to you via Facebook. However, your personally identifiable information is not used by any remarketing service other than to present you with special offers from us. We use the following third-party service providers for remarketing:

Facebook: Opt-out of Facebook remarketing here

Google: Opt-out of Google remarketing here

Newsletters: The Bridge of Hope, Inc. (also referred to as The Bridge) uses Bloomerang and MailChimp as its e-mail service providers. Bloomerang and MailChimp collect contact information, distribute our newsletters, and track actions you take that assist us in measuring the performance of the website and newsletters. Upon subscription, Bloomerang and MailChimp also track the pages you visit on the website.

Our newsletters contain tracking pixels. This pixel is embedded in e-mails and allows us an analysis of the success of our newsletters. Because of these tracking pixels, we may see if and when you open an e-mail and which links within the e-mail you click. This behavior is not passed to third parties. All data submitted at the time of subscription to our newsletter is stored on Bloomerang’s and MailChimp’s servers. You may access Bloomerang’s privacy policy here and MailChimp’s privacy policy here. At any time, you may be removed from our newsletter list by clicking on the unsubscribe button provided in each e-mail.

Purchases: The Bridge of Hope, Inc. (also referred to as The Bridge) uses Weebly to service payments for some services. Weebly processes orders, tracks orders, and affiliate activity. Weebly collects personal information such as your name, e-mail address, address, and payment information. All data entered into Weebly is stored on Weebly’s site. Click here for Weebly’s Privacy Policy.

All payments processed through Weebly use Square, Inc. This service stores your name, the amount of your purchase, and payment details on their site. Square, Inc. is governed by Square, Inc’s Privacy Policy.

The Bridge of Hope, Inc. (also referred to as The Bridge) uses TicketSpice to service payments for some services. TicketSpice processes orders, tracks orders, and affiliate activity. TicketSpice collects personal information such as your name, e-mail address, address, and payment information. All data entered into TicketSpice is stored on TicketSpice’s site. Click here for TicketSpice’s Privacy Policy.

All payments processed through TicketSpice use Webconnex Payments. This service stores your name, the amount of your purchase, and payment details on their site. Webconnex Payments is governed by WePay’s Privacy Policy.

Upon making a purchase through Weebly or TicketSpice, you will receive e-mail confirmations to the e-mail address you provide during your purchase. These e-mails are sent through either Weebly or TicketSpice services.

Donations: The Bridge of Hope, Inc. (also referred to as The Bridge) uses Bloomerang to service donation payments. Bloomerang processes donations and tracks donations. Bloomerang collects personal information such as your name, e-mail address, address, and payment information. All data entered into Bloomerang is stored on Bloomerang’s site. Click here for Bloomerang’s Privacy Policy.

All donations processed through Bloomerang use BluePay. This service stores your name, the amount of your purchase, and payment details on their site. BluePay is governed by BluePay Processing, LLC’s Privacy Policy.

Upon making a donation through Bloomerang, you will receive e-mail confirmations to the e-mail address you provide during your purchase. These e-mails are sent through Bloomerang services.

Surveys: Periodically, we may invite you to complete a voluntary survey. Surveys are completed through third parties – including but not limited to – Troy Research, Jacobs Media, and Finney Media. All data submitted through Troy Research is stored on their servers and is subject to the Troy Research privacy policy. All data submitted through Jacobs Media is stored on their servers and is subject to the Jacobs Media privacy policy. All data submitted through Finney Media is stored on their servers and is subject to the Finney Media privacy policy.

Contact Information and Website Support: We offer multiple ways to contact The Bridge of Hope, Inc. (also referred to as The Bridge), including contact forms, and e-mails. If at any time, you attempt to contact us through a contact form, the information you provide will be stored on our servers.

Comments: The Bridge of Hope, Inc. (also referred to as The Bridge) does not permit comments on the content displayed on the website.

At this time, your personal information is not shared with any other third-party applications. This list may be amended from time to time in The Bridge of Hope, Inc. (also referred to as The Bridge)’s sole discretion.

Except when required by law, we will not sell, distribute, or reveal your e-mail address(es) or other personal information without your consent; however, we may disclose or transfer personal information collected through The Bridge of Hope, Inc. (also referred to as The Bridge) to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.

ANONYMOUS DATA
From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

COOKIES
The Bridge of Hope, Inc. (also referred to as The Bridge) uses cookies to store visitors’ preferences; record user-specific information on what pages users access or visit; ensure that visitors are not repeatedly sent the same banner ads, or customize our content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.

At any time, you may prevent the setting of cookies by the website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of The Bridge of Hope, Inc. (also referred to as The Bridge) may be entirely usable.

WHAT IF THERE ARE CHANGES TO THIS PRIVACY AND SPAM POLICY?
If we change our Privacy and Spam Policy, we will post those changes on our privacy page at https://wearethebridge.org/privacy-policy/.

RIGHTS RELATED TO YOUR PERSONAL DATA

Opt-out: You may opt-out of future e-mail communications by following the unsubscribe links in our e-mails. You may also notify us at privacy@wearethebridge.org to be removed from our mailing list.

Access: You may access the personal information we have about you by submitting a request to privacy@wearethebridge.org.

Amend: You may contact us at privacy@wearethebridge.org to amend or update your personal information.

Forget: In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to privacy@wearethebridge.org.

Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or when required by law.

SENSITIVE PERSONAL INFORMATION
At no time should you submit sensitive personal information to The Bridge of Hope, Inc. (also referred to as The Bridge). This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy and Spam Policy.

CHILDREN’S INFORMATION
The Bridge of Hope, Inc. (also referred to as The Bridge) does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that The Bridge of Hope, Inc. (also referred to as The Bridge) has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at privacy@wearethebridge.org and we will use our best efforts to promptly remove such information from our records.

SPAM POLICY
The Bridge of Hope, Inc. (also referred to as The Bridge) is strongly opposed to spam. We will only send e-mails to users that have explicitly requested to receive an e-mail from The Bridge of Hope, Inc. (also referred to as The Bridge). Examples may include:

• Opt-in subscribers to The Bridge of Hope, Inc. (also referred to as The Bridge) Newsletter
• Users that complete a contact form
• All communication will be related and relevant to what you have requested.

WEBLINKS
The Bridge of Hope, Inc. (also referred to as The Bridge) contains links to other sites. Please be aware that The Bridge of Hope, Inc. (also referred to as The Bridge) is not responsible for the privacy practices or the content of such other sites. We encourage our users to be aware when they leave our site to read the privacy and spam policies of each and every website that collects personally identifiable information. This Privacy and Spam Policy applies solely to information collected by The Bridge of Hope, Inc. (also referred to as The Bridge).

HOW DO I CONTACT THE BRIDGE OF HOPE INC (ALSO REFERRED TO AS THE BRIDGE)?
If you have any further questions or comments regarding The Bridge of Hope, Inc. (also referred to as The Bridge) website or this Privacy and Spam Policy, you may contact privacy@wearethebridge.org.

LEGAL DISCLAIMER
We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our site.